Contact

Contact

Thank you for reaching out to The Soft Space. We are always happy to hear from our customers. Whether you have a question about an order, need help with a return, or simply want to learn more about our products, please do not hesitate to contact us.

How to Contact Us

The easiest way to contact The Soft Space is by filling out the form below. Simply enter your name, email address and message, and our team will get back to you within 1–2 business days. We do our best to respond to every inquiry as quickly as possible.

Order Inquiries

If you need to contact us about an existing order, please have your order number ready so we can assist you as efficiently as possible. Our team can help with order status updates, address changes, cancellations and any other order-related concerns.

Shipping & Delivery

If you have questions about your delivery or need to track your order, please contact us with your order number and we will look into it right away. You can also visit our Track Order page for real-time shipping updates.

Returns & Refunds

To initiate a return or inquire about a refund, please contact our support team directly. We will guide you through the process and ensure your request is handled promptly in accordance with our return policy.

Product Questions

Have a question about one of our products? We would love to help. Contact us and our team will provide all the information you need to make the right choice for your home.

We value every customer at The Soft Space and are committed to providing a warm, helpful experience every time you contact us. We look forward to hearing from you.