Terms and Conditions | The Soft Space

hese terms and conditions outline the rules and regulations for using The Soft Space website and making purchases from our store. By accessing our website and placing an order, you agree to be bound by these terms and conditions. Please read them carefully before completing your purchase.

Acceptance of Terms and Conditions

By using our website, you confirm that you are at least 18 years of age and that you accept these terms and conditions in full. If you do not agree with any part of these terms and conditions, please do not use our website.

Orders and Payments

When you place an order with The Soft Space, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order at our discretion. All prices are listed in Canadian dollars and are subject to change without notice.

Shipping and Delivery

Orders are processed within 1–3 business days. Delivery times vary by location. Please refer to our shipping policy for full details on estimated delivery times and shipping rates.

Returns and Refunds

We want you to love your purchase. If you are not satisfied, please review our return policy for eligibility requirements and instructions on how to initiate a return. These terms and conditions apply to all returns and refund requests.

Limitation of Liability

The Soft Space is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the order placed.

Changes to Terms and Conditions

We reserve the right to update these terms and conditions at any time. Any changes will be posted on this page and take effect immediately upon publication.

If you have any questions about our terms and conditions, please contact our support team.